MODERATING IMPACT OF COMPLEXITY ON PROCESS MANAGEMENT OF TURNAROUND PROJECT

Maintenance of process plants requires application of good maintenance practice due to a great level of complexity. From a plant maintenance point of view, the most significant activity is turnaround, an activity carried out through project task with long planning process period and very short execution period, which makes it one of the most complex projects of maintenance in general. It is exactly this kind of maintenance that is based on multidisciplinarity which has to be implemented through the system of quality management on all levels of maintenance management. This paper defines the most significant factors determining the process of turnaround projects quality management and its efficiency. Such relation is observed through moderating influence of complexity on process management efficiency in the turnaround project. The empirical research was conducted based on the survey of turnaround project participants in five refineries in Croatia, Italy, Slovakia and Hungary. For exploring the influence of research variables testing of the target relation is carried out by applying logistical regression. Research results confirm the significance of complexity as variable that significantly contributes to the project performance through the moderating influence on success of the project, as well as the influence of an efficient management on a plant turnaround project key results. Beside theoretical indications, practical implications that arise from this research study mainly refers to management process of the industrial plant maintenance project.