Artificial intelligence and technical efficiency: The case of Indian commercial banks

被引：20
|
作者：
Mor, Surender [1 ]
Gupta, Geetu [2 ]
机构：
[1] BPS Women Univ, Dept Econ, Sonipat, Haryana, India
[2] Aarohi Model Senior Secondary Sch, Kaithal, Haryana, India
来源：
STRATEGIC CHANGE-BRIEFINGS IN ENTREPRENEURIAL FINANCE | 2021年 / 30卷 / 03期
关键词：
artificial intelligence; commercial banks; inefficiency effect; stochastic frontier; technical efficiency;
D O I：
10.1002/jsc.2406
中图分类号：
F8 [财政、金融];
学科分类号：
0202 ;
摘要：
The deployment of artificial intelligence (AI) in chatbots, virtual assistants, and ATMs reduces technical inefficiency in Indian commercial banks. The impact of (AI) on the technical efficiency of 47 examined commercial banks in India has reduced technical inefficiency to 11%, primarily due to internal factors or decision making. The verdict endorses the speeding up of (AI) deployment besides raising the level of assets, reducing the nonperforming assets, especially banks functioning in the public sector.
引用
收藏
页码：235 / 245
页数：11
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