共 50 条
- [3] E-customer service capability and value creation [J]. SERVICE INDUSTRIES JOURNAL, 2008, 28 (09): : 1293 - 1306
- [6] Enterprise niche and e-business strategy [J]. RESEARCH AND PRACTICAL ISSUES OF ENTERPRISE INFORMATION SYSTEMS II, VOL 2, 2008, 255 : 1197 - +
- [10] Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal [J]. SAGE OPEN, 2023, 13 (03):