Think Health Literacy to Improve the Patient Experience

被引：2
|
作者：
Landis, Philip [1 ]
机构：
[1] Penn Hosp, Penn Med, Emergency Dept, Observat Unit, 800 Spruce St, Philadelphia, PA 19107 USA
来源：
HOLISTIC NURSING PRACTICE | 2021年 / 35卷 / 02期
关键词：
HCAHPS; health literacy; patient experience;
D O I：
10.1097/HNP.0000000000000409
中图分类号：
R [医药、卫生];
学科分类号：
10 ;
摘要：
Nurses directly influence the experience that patients and their families have in their interactions with the health care system. This article addresses how nurses holistically influence the patient experience through the lens of health literacy, as nurses guide their patients and families through a confusing and complex system of care, replete with jargon and labyrinthine paths.
引用
收藏
页码：57 / 59
页数：3
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