The Role of Shared Team Passion, Shared Norms of ICT Use, and Expertise on Knowledge Team Creativity

This study investigates factors influencing knowledge teams to produce creative outcomes. Our model includes three inputs - shared team passion, existence of team expertise, and shared norms of Information Communication Technology (ICT) use-and two processes (external knowledge sourcing, and internal knowledge sharing) that facilitate the creativity of knowledge team outcomes in a context where team members voluntary join and collaborate via ICT for knowledge creation. The research model is tested with team-level survey data from an educational service company. Results support the role of shared team passion on creativity of team outcome through its influence on external knowledge sourcing and internal knowledge sharing and the moderating role of shared norms of ICT use. We conclude with the possible implications of this study.