Application of business intelligence in the quality management of higher education institutions

被引：2
|
作者：
Perez-Perez, Y. M. [1 ]
Rosado-Gomez, A. A. [1 ]
Puentes-Velasquez, A. M. [1 ]
机构：
[1] Univ Francisco de Paula Santander, Grp Invest Tecnol & Desarrollo Ingn, Ocana, Colombia
来源：
INTERNATIONAL MEETING ON APPLIED SCIENCES AND ENGINEERING | 2018年 / 1126卷
关键词：
BALANCED SCORECARD; KNOWLEDGE MANAGEMENT; PERFORMANCE; SYSTEMS;
D O I：
10.1088/1742-6596/1126/1/012053
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
Business Intelligence (BI) combines tools, that supported by technology, allow to use the data generated by an organization in order to extract information that supports decision making. This paper exposes the application of BI in Higher Education Institutions focusing on administrative and academic management processes. The review links BI with its tools balanced scorecard (BSC), data mining (DM) and data warehouse (DW). Among the results, we found a relationship between the used tool and the type of process, identifying three categories: administrative management, educational quality assurance and academic performance.
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页数：6
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