Application of business intelligence in the quality management of higher education institutions

被引：2
|
作者：
Perez-Perez, Y. M. [1 ]
Rosado-Gomez, A. A. [1 ]
Puentes-Velasquez, A. M. [1 ]
机构：
[1] Univ Francisco de Paula Santander, Grp Invest Tecnol & Desarrollo Ingn, Ocana, Colombia
来源：
INTERNATIONAL MEETING ON APPLIED SCIENCES AND ENGINEERING | 2018年 / 1126卷
关键词：
BALANCED SCORECARD; KNOWLEDGE MANAGEMENT; PERFORMANCE; SYSTEMS;
D O I：
10.1088/1742-6596/1126/1/012053
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
Business Intelligence (BI) combines tools, that supported by technology, allow to use the data generated by an organization in order to extract information that supports decision making. This paper exposes the application of BI in Higher Education Institutions focusing on administrative and academic management processes. The review links BI with its tools balanced scorecard (BSC), data mining (DM) and data warehouse (DW). Among the results, we found a relationship between the used tool and the type of process, identifying three categories: administrative management, educational quality assurance and academic performance.
引用
收藏
页数：6
相关论文
共 50 条
  • [1] Finance And Business Management In Institutions of Higher Education
    Reeves, Floyd W.
    [J]. REVIEW OF EDUCATIONAL RESEARCH, 1932, 2 (02) : 116 - +
  • [2] BUSINESS CONTINUITY MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS
    Iftode, Dumitrita
    [J]. EUROPEAN FINANCE, BUSINESS AND REGULATION (EUFIRE 2020), 2020, : 195 - 205
  • [3] Artificial Intelligence Applications in Quality Management Systems of Philippine Higher Education Institutions
    Tobias, Rogelio Ruzcko
    Minglana, Johanna
    Hernandez, Denzel Kelsey
    Mital, Matt Ervin
    Roxas, Rachel Edita
    [J]. INTELLIGENT SUSTAINABLE SYSTEMS, WORLDS4 2022, VOL 2, 2023, 579 : 159 - 172
  • [4] Big data challenge for monitoring quality in higher education institutions using business intelligence dashboards
    Sorour, Ali
    Atkins, Anthony S.
    [J]. Journal of Electronic Science and Technology, 2024, 22 (01)
  • [5] QUALITY MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS IN LATVIA
    Stefenhagena, Dita
    Bariss, Voldemars
    [J]. NEW DIMENSIONS IN THE DEVELOPMENT OF SOCIETY HOME ECONOMICS FINANCE AND TAXES, 2017, (46): : 173 - 179
  • [6] Application of IT Management Frameworks in Higher Education Institutions
    Knahl, Martin H.
    [J]. ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS (CAISE), 2013, 148 : 124 - 133
  • [7] Quality Teaching in Learning Business Studies at Institutions of Higher Education
    Pihie, Zaidatol Akmaliah Lope
    Hamid, Jamaliah Abdul
    Mahyuddin, Rahil
    [J]. PERTANIKA JOURNAL OF SOCIAL SCIENCE AND HUMANITIES, 2007, 15 (02): : 113 - 125
  • [8] BUSINESS MANAGEMENT AND STRUCTURE IN THE HIGHER EDUCATION INSTITUTIONS AND SYSTEM IN COLOMBIA
    Gutierrez Ossa, Jahir Alexander
    [J]. REVISTA CIENCIAS ESTRATEGICAS, 2013, 22 (30): : 211 - 224
  • [9] Trends in quality management research in higher education institutions
    Jose Tari, Juan
    Dick, Gavin
    [J]. JOURNAL OF SERVICE THEORY AND PRACTICE, 2016, 26 (03) : 273 - 296
  • [10] Methodology for Process Quality Management at Higher Education Institutions
    Pons Murguia, Ramon Angel
    Bermudez Villa, Yanko
    Villa Gonzalez, Eulalia Maria
    Luis Martinez, Jose
    [J]. SISTEMAS & TELEMATICA, 2013, 11 (26): : 47 - 58
12345