Implementation Quality Management System of ISO 9001: 2015 at Vocational High School Yappi Wonosari Gunungkidul Regency

被引:1
|
作者
Istriani, Rokhmah Nur
Rahardja, Setya
机构
关键词
implementation; quality management system;
D O I
10.18502/kss.v3i17.4673
中图分类号
G40 [教育学];
学科分类号
040101 ; 120403 ;
摘要
The aim of this study illustrate ts M utu Management System (QMS) ISO 9001: 2015 and know how to resolve obstacles that arise in SMM realization in Vocational High School Yappi Wonosari Gunung Kidul Regency. This research is a descriptive study with a qualitative approach. Research data was collected through interviews, documentation, and observation. The results of the study show: 1) The application of elements of focus on customers, leadership, engagement of people, process approach, improvement, evidence-based decision-getting, and relationship management is good enough; 2) The positive impact of the implementation of QMS is to improve school performance so that it has an impact on the satisfaction of parents; 3) How to maintain and overcome obstacles from the implementation of QMS by controlling school quality internally and externally.
引用
收藏
页码:478 / 485
页数:8
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