CREDIT RATING OF CUSTOMERS UNDER THE CONDITIONS OF GLOBALIZATION

Practices in the industry, permanent fight for customers and technological development resulted into current situation, when almost all companies are offering trade credit, it means that they are delivering product or services with deferred maturity (per invoice) and in the same time they put themselves at risk of insolvency. One of the solutions how to avoid this kind of problem is to collect or evaluate basic information about the customer to create an image about his financial situation. Each company has to find a method how to evaluate the responsibility of customer. The general used method is "rating", it means estimation of probability that the customer will delay with his payments or has no sources to pay out his debts. The company's customers are according this estimation divided into different risk groups, Customer's rating or categorization into risk groups according his insolvency is really useful tool for company with higher amount of customers. The move the rating's process is automated or connect with other parts of company ' s information system, the bigger benefit becomes for the company. The aim of this paper is to evaluate customer's rating with the help of selected methods what makes administration of claims easier, the decision-making process quicker or introduces "alert system" when the risk of insolvency will not remain within normal limits. As result we will gain ability or experience to evaluate financial stability of customers under conditions of globalization or to minimalize loss.