Investigating the factors influencing users' continuance intentions towards online reservation

被引:0
|
作者
Mouakket, Samar [1 ]
机构
[1] Univ Sharjah, Coll Business Adm, Dept Management Informat Syst, Sharjah, U Arab Emirates
关键词
online reservation; hedonic value; utilitarian value; subjective norms; expectation-confirmation model (ECM); United Arab Emirates; INFORMATION-SYSTEMS; E-SERVICE; ACCEPTANCE; SATISFACTION; ANTECEDENTS; CONSEQUENCES; DETERMINANTS; MODEL;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Online reservation has increased significantly in recent years, yet research surrounding the intention to continue using this technology remains insufficient. This research examines the roles of hedonic value, satisfaction, utilitarian value, and subjective norms in motivating continuance intentions towards using online reservation in the United Arab Emirates. The results show that all the relationships proposed in this study are significant, with the exception of the relationship between hedonic value and satisfaction.
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页数:5
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