Measuring productivity: an approach to measuring quality weighted outputs in social care

被引：10
|
作者：
Netten, Ann [1 ]
Forder, Julien [1 ]
机构：
[1] Univ Kent, Personal Social Serv Res Unit, Canterbury CT2 7NZ, Kent, England
来源：
PUBLIC MONEY & MANAGEMENT | 2010年 / 30卷 / 03期
关键词：
HOME-CARE;
D O I：
10.1080/09540961003794295
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
This article describes an approach to measuring outputs of social care that is intended to reflect changes in quality and outcomes over time. The approach is applied using available data on services for older people, illustrating both the potential and some of the challenges of putting it into practice. The results reflect the impact of policy on the outputs of home care and care homes, allowing us to identify changes in the productivity of resources in caring for an ageing population, an issue of international concern.
引用
收藏
页码：159 / 166
页数：8
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