The COVID-19 pandemic caused changes in the way people act, impacting the economy, politics, health, and education. In this context, this article is part of a research carried out with students, teachers and employees of a high school inserted into the State Education System in Cajuri, Minas Gerais State. The public surveyed was composed by 56 participants: 44 high school students, 7 teachers and 5 employees of the investigated school. All participants answered a questionnaire prepared by the researcher. The teachers answered a questionnaire with 4 discursive and 36 multiple choice questions using the Likert scale. The questionnaire delivered to the students contained a total of 41 questions - 37 multiple choice and 4 discursive questions. And the employee questionnaire contained 31 multiple choice and 4 discursive questions. Given the results, in this pandemic context, the research participants began to value and understand the importance of relationships, especially at school. The students addressed the lack of interaction with colleagues and teachers; teachers and staff also spoke about the absence of students. The school institution adopted remote teaching, which, according to both educators and students, considered that learning had been impaired with this methodology.