The Five Dimensions of Digital Technology Assessment with the Focus on Robotic Process Automation (RPA)

被引：7
|
作者：
Axmann, Bernhard [1 ]
Harmoko, Harmoko [2 ]
机构：
[1] TH Ingolstadt, Fac Engn & Management, Esplanade 10, D-85049 Ingolstadt, Germany
[2] TH Ingolstadt, Ctr Appl Res ZAF, Esplanade 10, D-85049 Ingolstadt, Germany
来源：
TEHNICKI GLASNIK-TECHNICAL JOURNAL | 2021年 / 15卷 / 02期
关键词：
assessment; benefit; company readiness; cost; RPA (Robotic Process Automation); technology readiness; usability;
D O I：
10.31803/tg-20210429105337
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
In Technology Management, the assessment of new digital technologies is a challenging process. Most assessments are focusing on cost & benefit. These approaches often fail because main points are neglected. In this paper, the holistic approach of "The Five Dimensions of Digital Technology Assessment" will be described with the example of RPA (Robotic Process Automation). RPA is one of the most promising technologies to save data processing efforts in the office. The Five Dimensions of RPA Assessment is performed by assessing the benefits, technology readiness, usability, company readiness, and the costs that burden the company in the RPA implementation.
引用
收藏
页码：267 / 274
页数：8
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