Virtual Negotiations between Collocated Diverse Teams: The Effect of Intragroup Faultlines on Intergroup Communication

被引：0

作者：

Bahmani, Keivan ^{[1
]}

Semnani-Azad, Zhaleh ^{[2
]}

Adair, Wendi L. ^{[3
]}

Sycara, Katia ^{[4
]}

机构：

[1] Clarkson Univ, Elect & Comp Engn, Potsdam, NY 13676 USA

[2] Clarkson Univ, Elect & Comp Engn, Reh Sch Business, Potsdam, NY 13676 USA

[3] Univ Waterloo, Dept Psychol, Waterloo, ON, Canada

[4] Carnegie Mellon Univ, Robot Inst, Pittsburgh, PA 15213 USA

来源：

PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS) | 2018年

关键词：

COMPUTER-MEDIATED COMMUNICATION; GROUP DECISION-MAKING; CULTURAL-DIVERSITY; CONFLICT; SUBGROUPS; IDENTITY; OUTCOMES; MODEL; FACE;

D O I：

暂无

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

This work examines the effect of faultlines in virtual computer mediated communications of two collocated negotiation teams. We expand upon prior diversity literature by considering the effect of both surface and deep -level faultlines on the intergroup computer mediated communications in virtual negotiations. Faultlines are hypothetical lines that divide teams into multiple subgroups based on diversity attributes. We confirm that the effect of team diversity on intergroup computer mediated communications can be better captured through faultlines. Our results suggest that faultlines mediate the effect of diversity on teams' computer mediated intergroup communication and that deep -level faultlines significantly lower the frequency and quality of intergroup communication of virtual negotiations.

引用

页码：698 / 706

页数：9

共 8 条

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