Everyday Sensegiving: A Closer Look at Successful Plant Managers

被引:34
|
作者
Smith, Anne D. [1 ]
Plowman, Donde Ashmos [2 ]
Duchon, Dennis
机构
[1] Univ Tennessee, Coll Business, Stokely Management Ctr 416, Dept Management, Knoxville, TN 37996 USA
[2] Univ Nebraska, Coll Business, Lincoln, NE USA
来源
JOURNAL OF APPLIED BEHAVIORAL SCIENCE | 2010年 / 46卷 / 02期
关键词
sensegiving; values; qualitative case studies; MIDDLE MANAGERS; STRATEGIC CHANGE; ORGANIZATIONAL-CHANGE; SYMBOLIC MANAGEMENT; SENSEMAKING; IMPLEMENTATION; IDENTITY; INVOLVEMENT; KNOWLEDGE; MODEL;
D O I
10.1177/0021886310369932
中图分类号
B84 [心理学]; C [社会科学总论]; Q98 [人类学];
学科分类号
03 ; 0303 ; 030303 ; 04 ; 0402 ;
摘要
The authors conducted in-depth interviews and on-site visits with successful plant managers to understand similarities in their management approaches. Across 11 different plants, representing nine different industries, the authors found each plant manager actively engaged in shaping how employees viewed the organization and its values through what the authors call "everyday sensegiving." From themes inductively identified from the interviews and on-site visits, four central values-"Here, we value people, we value openness, we value being positive, and we value being part of a larger community" were identified. In this article, the authors link everyday sensegiving of these middle managers and extend the findings of the study to consider linkages to organizational performance and change efforts.
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页码:220 / 244
页数:25
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