Doctor-Patient Communication About Cancer-Related Internet Information

被引:37
|
作者
Bylund, Carma L. [1 ]
Gueguen, Jennifer A. [1 ]
D'Agostino, Thomas A. [1 ]
Li, Yuelin [1 ]
Sonet, Ellen [1 ]
机构
[1] Mem Sloan Kettering Canc Ctr, New York, NY 10022 USA
关键词
oncology; provider-patient communication; Internet; patient satisfaction; patient-centered communication; IMPACT; HEALTH; EXPLORATION; PHYSICIANS; RELIANCE;
D O I
10.1080/07347330903570495
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
This article explores the effect of doctor-patient communication about cancer-related Internet information on self-reported outcomes. Two hundred and thirty cancer patients and caregivers completed an online survey regarding their experiences searching for and discussing with their doctors cancer-related Internet information. Participants who assertively introduced the Internet information in a consultation were more likely to have their doctor agree with the information. When doctors showed interest and involvement and took the information seriously, participants were less likely to report a desire to change the doctor's response. Taking the information seriously was also associated with greater satisfaction. This preliminary evidence that the doctor's response is associated with patient outcomes indicates the potential for improving patient-centered communication. In an effort to maximize patient-centered communication, doctors should be encouraged to take their patients and the information they present seriously, as well as show their patients that they are interested and involved.
引用
收藏
页码:127 / 142
页数:16
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