UTAUT-QiU: Technology Acceptance Evaluation Model with Integrated Quality-in-Use Assessment for Mobile UI Adapted for Low- and Post-literate Users

被引:0
|
作者
Patel, Nikhalesh [1 ]
Ormandjieva, Olga [1 ]
Pitula, Kristina [1 ]
机构
[1] Concordia Univ, Comp Sci & Software Engn Dept, Montreal, PQ, Canada
关键词
Technology acceptance evaluation model; Quality-in-use assessment; Mobile user interface; Low- and post-literate users;
D O I
10.1007/978-3-030-19135-1_18
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
The Mobile technology evolution has greatly affected our lives, in terms of performing our daily tasks more efficiently and effectively. It includes recent advances in voice-enabled technology empowered by artificial intelligence, machine learning and natural language processing. Then again, technology evolution has created a problem for low and post-literate population in terms of understanding and using mobile devices with complex functionality. We intend to increase technology acceptance and the quality-in-use of MUI for low-and post-literate users by applying text-free approach combined with voice as a service. A new technology acceptance evaluation model UTAUT-QiU is proposed in this paper with the aim of assessing both user acceptance of text free MUI and MUI's quality-in-use.
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收藏
页码:177 / 187
页数:11
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