INFORMATION EXCHANGE AND SUPPLY CHAIN PERFORMANCE

被引：32

作者：

Ramayah, T. ^{[1
]}

Omar, Roaimah ^{[2
]}

机构：

[1] Univ Sains Malaysia, Sch Management, Technol Management Lab, Operat Management Sect, Minden 11800, Penang, Malaysia

[2] Univ Teknol MARA, Fac Business Management, Alor Gajah 78000, Melaka, Malaysia

来源：

INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING | 2010年 / 9卷 / 01期

关键词：

Information exchange; information quality; operational information; strategic information; supply chain; performance; E-BUSINESS; IMPACT; MANAGEMENT; QUALITY; MODEL; KNOWLEDGE; FRAMEWORK;

D O I：

10.1142/S0219622010003658

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

The purpose of this study is to examine the effects of operational and strategic information exchange on supply chain performance and the moderating role of information quality in relation to both operational and strategic information exchange. The study was conducted using manufacturing companies located in the Northern region of Malaysia. Hierarchical multiple regressions were applied to test the hypotheses developed for the study. It was found that operational and strategic information exchange is significantly related to supply chain performance. The impact of strategic information exchange is greater as opposed to operational information exchange. Information quality does not moderate the relationship between both operational and strategic information exchange and supply chain performance. Nonetheless, this study provides evidence that both strategic information exchange and operational information exchange are required to enhance supply chain performance. As such supply chain partners should effectively exchange strategic information as the impact is greater on performance.

引用

页码：35 / 52

页数：18

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