Strategic customer behavior and optimal policies in a passenger-taxi double-ended queueing system with multiple access points and nonzero matching times

被引：3

作者：

Nguyen, Hung Q. ^{[1
]}

Phung-Duc, Tuan ^{[2
]}

机构：

[1] Univ Tsukuba, Grad Sch Sci & Technol, Tennodai 1-1-1, Tsukuba, Ibaraki 3058573, Japan

[2] Univ Tsukuba, Fac Engn Informat & Syst, Tennodai 1-1-1, Tsukuba, Ibaraki 3058573, Japan

来源：

QUEUEING SYSTEMS | 2022年 / 102卷 / 3-4期

关键词：

Double-ended queueing system; Strategic queueing; Matching queue; EQUILIBRIUM; QUEUES; OPTIMIZATION; PRIORITY;

D O I：

10.1007/s11134-022-09786-3

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

This paper considers an observable double-ended queueing system of passengers and taxis, where matching times follow an exponential distribution. We assume that passengers are strategic and decide to join the queue only if their expected utility is nonnegative. We show that the strategy of passengers is represented by a unique vector of thresholds corresponding to different cases of the number of taxis observed in the system upon passenger arrival. Furthermore, we develop a heuristic algorithm to find an optimal range of fees to be levied on passengers to maximize social welfare or revenues.

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页码：481 / 508

页数：28