Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

被引:1
|
作者
Casselden, Biddy [1 ]
Dawson, Lisa [2 ]
机构
[1] Northumbria Univ, Newcastle Upon Tyne NE1 8ST, Tyne & Wear, England
[2] Your Homes Newcastle, Newcastle Upon Tyne, Tyne & Wear, England
来源
VOLUNTARY SECTOR REVIEW | 2019年 / 10卷 / 03期
关键词
digital inclusion; public libraries; volunteer management; social inclusion;
D O I
10.1332/204080519X15644580994033
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
This practice paper reports on qualitative research examining 'digital champion' volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.
引用
收藏
页码:371 / 385
页数:15
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