Anticipating the impact of sharing economy drivers on consumer intention for using a sharing economy service

被引:1
|
作者
Zivojinovic, Tanja [1 ]
Zornic, Nikola [2 ]
机构
[1] Univ Belgrade, Fac Transport & Traff Engn, Dept Econ Management & Org Traff & Transport, Belgrade, Serbia
[2] Univ Belgrade, Fac Org Sci, Dept Business Syst Org, Belgrade, Serbia
关键词
peer-to-peer sharing; consumer behaviour; experimental study; potential demand; sharing economy market; COLLABORATIVE CONSUMPTION; TRUST; SATISFACTION;
D O I
10.5771/0949-6181-2022-2-233
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This paper explores main drivers that influence consumers' decision related to the usage of a sharing economy service: trust, interaction, and experience. These three driving forces are put together in the functional form in order to explore its synergy influence on potential consumers' interest in SES. The theoretical contribution of the paper is reflected in the design of the original simulation model for predicting the number of potential sharing economy users. Our findings and qualitative cluster analysis provide an insight into the behaviour of sharing economy customers which might help sharing economy providers to thoroughly analyse target users in order to meet their preferences. The proposed approach is tested through a small-scale experiment for the peer-to-peer carsharing service.
引用
收藏
页码:233 / 258
页数:26
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