The ADIIEA Cycle: Creating an Integrated Framework for Business Processes and Organizational Learning

This paper introduces the Innate Lesson Cycle (ADIIEA) as a uniting and integrated framework for business process operations and organizational learning. Thus far, the Knowledge Management (KM) and Organizational Learning (OL) movements have tried to "teach KM" to organizations as an "add-on" while assuming that current business models are sound. Instead, we find that current business models are based on industrial age factory process work, and fail to keep up with the learning and innovation demands of the knowledge economy. This paper suggests that these current business models be replaced, not complimented, with a learning-based model. In the epistemological formulation of this learning model, ADIIEA is compared with the SECI model, and its underlying assumptions about tacit and explicit knowledge as appropriate foundational underpinnings are challenged. Instead of a "noun" approach to knowledge foundations (tacit and explicit knowledge), a "verb" approach (questioning, reflective, and reactive modes) to knowledge foundations is illustrated to be appropriately compared to required business process operations. Additionally, this approach is shown to be epistemologically aligned with the fundamental symbols of language, where we universally find the question mark, period, and exclamation point, respectfully. From this verb-based foundation, several applications of ADIIEA are then illustrated to address current issues found in business processes, policy-making, talent management, and knowledge system's user experience and information architecture.