An integrated system for capacity planning and facility layout

In order to achieve efficient facility design for service type activities, operating under dynamic conditions and a large number of constraints, the use of a traditional approach has proved to be tedious and time consuming. Development of an efficient decision support system for such a situation calls for the consideration of the complex nature of interaction between the system parameters and the relationship between the working environment and the resources within the system. Mathematical programming techniques, e.g. linear and integer programming as well as queuing models, though useful in handling combinatorial optimization problems, are incapable of dealing with stochastic utilization problems normally encountered in the design of facilities of a fast changing environment. This paper makes use of a pattern search algorithm for the optimal allocation of service facility resources. The layout of the facilities has then been optimized by the use of the CLASS algorithm. The two separate algorithms have suitably been integrated together into a single simulation-based system. The effectiveness of the proposed methodology has been demonstrated by means of a real case study pertaining to design and layout optimization of a multi-functional gasoline service station in Bangkok.