Increase Productivity by Eliminating Waste and Using Systematic Layout Planning in Airline Catering Service

This research is conducted in PT. XYZ Indonesia facility. In addition, PT. XYZ is an inflight catering service provider. The purpose of this research is to solve the company problem that occurred in the dishwashing area, which is unable to meet the flight demand expectation. In order to analyze the problem, this paper is implementing the DMAIC framework methodology. After defining the problem that occurred in the dishwashing area, the data will be gathered, and it will be used for developing a new alternative layout. Furthermore, changing the plant layout process will follow a systematic layout planning procedure, and it will be supported with Tecnomatix simulation to simulate the improvement situation. As a result, new alternative layouts are being proposed to increase productivity in the operational area. Also, to maintain the quality of the operation process, a new standard operating procedure and audit form are being proposed to the company.