Integrating miscommunication analysis in natural language interface design for a service robot

被引：3
|
作者：
Green, Anders [1 ]
Eklundh, Kerstin Severinson [1 ]
Wrede, Britta [2 ]
Li, Shuyin [2 ]
机构：
[1] KTH Royal Inst Technol, Sch Comp Sci & Commun, S-10044 Stockholm, Sweden
[2] Univ Bielefeld, Fac Technol, D-33594 Bielefeld, Germany
来源：
2006 IEEE/RSJ INTERNATIONAL CONFERENCE ON INTELLIGENT ROBOTS AND SYSTEMS, VOLS 1-12 | 2006年
关键词：
D O I：
10.1109/IROS.2006.282256
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Natural language user interfaces for robots with cognitive capabilities should be designed to reduce the occurrence of miscommunication in order to be perceived as providing a smooth and intuitive interaction to its users. This paper describes how miscommunication analysis is integrated in the design process. Observations from 12 user sessions revealed that users misunderstand the robot's functionality; and that feedback sometimes is ill-timed with respect to the situation. We provide a set of design implications to prevent errors from occurring, to influence or adapt to users' behavior.
引用
收藏
页码：4678 / +
页数：2
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