Service Quality Assessment of Urban Public Transport via Grey System Theory

被引：1
|
作者：
Wang Zeyuan [1 ]
Yang Jun [2 ]
Wang Fei [3 ]
机构：
[1] Huazhong Univ Sci & Technol, Sch Econ, Wuhan 430074, Peoples R China
[2] Zhongyuan Univ Technol, Sch Management & Econ, Zhengzhou, Peoples R China
[3] North China Univ Water Conservancy & Elect Power, Sch Management & Econom, Zhengzhou, Peoples R China
来源：
THIRD INTERNATIONAL CONFERENCE ON KNOWLEDGE DISCOVERY AND DATA MINING: WKDD 2010, PROCEEDINGS | 2010年
关键词：
grey relational analysis; urban public transport; service quality;
D O I：
10.1109/WKDD.2010.152
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Public transport is one of most complicated systems in a modern city. Based on the grey system theory, a grey relational assessment model on service quality of urban public transport is put forward. On the Basis of above, this method is applied to evaluate the service quality of public transport in one northern city.
引用
收藏
页码：581 / 584
页数：4
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