Interlibrary loan is the new reference: reducing barriers, providing access and refining services

被引:4
|
作者
Buchanan, Sherry [1 ]
机构
[1] Portland State Univ, Portland, OR 97207 USA
来源
INTERLENDING & DOCUMENT SUPPLY | 2009年 / 37卷 / 04期
关键词
Resource management; Interlending; Employees; Document delivery; Resource sharing;
D O I
10.1108/02641610911006247
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Purpose - This paper aims to describe new technologies affecting discovery and delivery and to examine how the explosion of full text sources is pushing interlibrary loan staff toward new roles. Design/methodology/approach - The paper's approach takes the form of a descriptive analysis. Findings - Interlibrary loan staff are becoming expert searchers, providing reference service and refining best practices to better serve our patrons. Resources are described to enhance services. Originality/value - The paper provides a window on the changing roles of interlibrary loan staff.
引用
收藏
页码:168 / 170
页数:3
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