USER EXPERIENCE AND USABILITY ENGINEERING EDUCATION IN COMPUTER SCIENCE

Universities of Applied Sciences (UAS) in Austria offer study programs oriented on the demand of the labor market and a specific professional field. Working professionals are also a target group for UAS as well as traditional full-time students. Most companies and users agree, usability is one of the most important features of software. However most users say, they are disappointed by the usability of software they use. A survey in around 100 companies showed that most companies do not have enough knowledge for being able to implement usability. As a consequence the authors implemented educational programs to improve usability and user experience education for software engineers and related fields at the University of Applied Sciences Technikum Wien.