Relationship between job satisfaction and organisational performance

被引：152

作者：

Bakotic, Danica ^{[1
]}

机构：

[1] Univ Split, Fac Econ, Split, Croatia

来源：

ECONOMIC RESEARCH-EKONOMSKA ISTRAZIVANJA | 2016年 / 29卷 / 01期

关键词：

Job satisfaction; employees; organisational performance; company; EMPLOYEE SATISFACTION; FINANCIAL PERFORMANCE; LIFE SATISFACTION; FAMILY FIRMS; UNIT-LEVEL; ATTITUDES; GENDER; CUSTOMER; TURNOVER;

D O I：

10.1080/1331677X.2016.1163946

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The purpose of this study is to explore the link between job satisfaction and organisational performance and to determine if there is an empirically provable relationship between these two variables, and the direction and the intensity of this relationship. Empirical research was conducted on a research sample of 40 large-and medium-sized Croatian companies, with 5806 employees surveyed. The results of this study show the existence of a clear link between employees' job satisfaction and organisational performance in both directions, but with pretty weak intensity. Detailed analysis showed that the connection between job satisfaction and organisational performance is stronger than the connection between organisational performance and job satisfaction. It could be stated that job satisfaction determines organisational performance, rather than organisational performance determining job satisfaction.

引用

页码：118 / 130

页数：13

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