A design thinking framework for healthcare management and innovation

被引：273

作者：

Roberts, Jess P. ^{[1
]}

Fisher, Thomas R. ^{[2
]}

Trowbridge, Matthew J. ^{[3
]}

Bent, Christine ^{[4
]}

机构：

[1] Allina Hlth, Div Appl Res, Minneapolis, MN 55407 USA

[2] Univ Minnesota, Metropolitan Design Ctr Coll Design, Minneapolis, MN USA

[3] Univ Virginia, Sch Med, Dept Emergency Med, Charlottesville, VA 22908 USA

[4] Allina Hlth, Allina Hlth Grp, Minneapolis, MN USA

来源：

HEALTHCARE-THE JOURNAL OF DELIVERY SCIENCE AND INNOVATION | 2016年 / 4卷 / 01期

关键词：

Design thinking; Innovation; Human-centered; Systems thinking;

D O I：

10.1016/j.hjdsi.2015.12.002

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

The business community has learned the value of design thinking as a way to innovate in addressing people's needs - and health systems could benefit enormously from doing the same. This paper lays out how design thinking applies to healthcare challenges and how systems might utilize this proven and accessible problem-solving process. We show how design thinking can foster new approaches to complex and persistent healthcare problems through human-centered research, collective and diverse teamwork and rapid prototyping. We introduce the core elements of design thinking for a healthcare audience and show how it can supplement current healthcare management, innovation and practice. (C) 2015 Elsevier Inc. All rights reserved.

引用

页码：11 / 14

页数：4

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