Informal Learning in Public Sector: Its Antecedents and Outcome

This study examine the types of informal learning activities and how it influenced by learning environment and the relationship between informal learning activities and employees' performance in public sector in Kuching, Sarawak. Questionnaires were responded by a total of 308 employees from 24 selected federal public sector agencies and departments. Data was analyzed using SPSS and Structural Equation Modeling (SEM) through AMOS version 21. The findings showed that for informal learning activities, the respondents preferred to an interactive learning activity (talking with others face-to-face). Meanwhile environmental factor particularly employees' interest in the current professional field (task/job) predicted informal learning activities positively. Informal learning also positively predicted job performance. Thus, it is important for public sector to encourage informal learning activities and create learning environment as it influence employees' performance.