RESEARCH ON ECOLOGICAL DESIGN OF TIANJIN PORT LOGISTICS SERVICE QUALITY SYSTEM BASED ON QFD

Ecology not only means environmental protection, but also means high efficiency and high quality. Port logistics and marine ecology are closely related, not only need to conform to the concept of ecological civilization, but also need to combine the actual conditions of operation to promote the high-quality development of the port logistics industry. This paper introduces the theory of improving the quality of Tianjin Port's logistics service by using the questionnaire survey method. The article uses the Analytic Hierarchy Process (AHP) to calculate the importance of customer demand, analyzes the role of expert consultation in improving the quality of port logistics services, and discusses the improvement of logistics service quality in Tianjin Port. Through quality analysis, we identified six key measures for ecological design of port logistics service quality, and proposed hardware and software recommendations to help Tianjin Port and other ports to better design services and improve service levels.