How to Interact with a Fully Autonomous Vehicle: Naturalistic Ways for Drivers to Intervene in the Vehicle System While Performing Non-Driving Related Tasks

Autonomous vehicle technology increasingly allows drivers to turn their primary attention to secondary tasks (e.g., eating or working). This dramatic behavior change thus requires new input modalities to support driver-vehicle interaction, which must match the driver's in-vehicle activities and the interaction situation. Prior studies that addressed this question did not consider how acceptance for inputs was affected by the physical and cognitive levels experienced by drivers engaged in Non-driving Related Tasks (NDRTs) or how their acceptance varies according to the interaction situation. This study investigates naturalistic interactions with a fully autonomous vehicle system in different intervention scenarios while drivers perform NDRTs. We presented an online methodology to 360 participants showing four NDRTs with different physical and cognitive engagement levels, and tested the six most common intervention scenarios (24 cases). Participants evaluated our proposed seven natural input interactions for each case: touch, voice, hand gesture, and their combinations. Results show that NDRTs influence the driver's input interaction more than intervention scenario categories. In contrast, variation of physical load has more influence on input selection than variation of cognitive load. We also present a decision-making model of driver preferences to determine the most natural inputs and help User Experience designers better meet drivers' needs.