Supply chain design to tackle coronavirus pandemic crisis by tourism management

The rapid growth of the COVID-19 pandemic in the world and the importance of controlling it in all regions have made managing this crisis a great challenge for all countries. In addition to imposing various monetary costs on countries, this pandemic has left many serious damages and casualties. Proper control of this crisis will provide better medical services. Controlling travel and tourists in this crisis is also an effective factor. Hence, the proposed model wants to control the crisis by controlling the volume of incoming tourists to each city and region by closing the entry points of that region, which reduces the inpatients. The proposed multi-objective model is designed to aim at minimizing total costs, minimizing the tourist patients, and maximizing the number of city patients. The Improved Multi-choice Goal programming (IMCGP) method has been used to solve the multi-objective problem. The model examines the results by considering a case study. Sensitivity analyses and managerial insight are also provided. According to the results obtained from the model and case study, two medical centers with the capacity of 300 and 700 should be opened if the entry points are not closed. (c) 2021 Elsevier B.V. All rights reserved.