How Do Moral Values and Crisis Response Strategies Influence Individuals' Evaluations and Support of Sports Organizations Post-Crisis?

被引:5
|
作者
Wang, Rong [1 ]
Lewis, Nicky [1 ]
机构
[1] Univ Kentucky, Dept Commun, Lexington, KY 40506 USA
关键词
moral foundations; moral outrage; image repair; sport crisis; IMAGE REPAIR DISCOURSE; FOUNDATIONS; PRODUCT; FANS;
D O I
10.1177/10776990211012955
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
This study examines how the moral values individuals possess and organizational crisis response strategies influence sports organizations. It showed that two moral foundations (fairness and purity/sanctity) had positive effects on moral outrage while care had a negative effect. When predicting team reputation, only one moral foundation (care) had a positive effect while the crisis response strategy had no effect. Furthermore, reputation had a positive effect on support intention, while both moral outrage and crisis response strategies had no effect. Implications were provided on what factors could function as effective buffers to prevent potential damages.
引用
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页码:875 / 895
页数:21
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