Conversation analysis and the user experience

被引:6
|
作者
Woodruff, A [1 ]
Aoki, PM [1 ]
机构
[1] Palo Alto Res Ctr, Comp Sci Lab, Palo Alto, CA USA
关键词
adaptive spaces; audio spaces; conversation analysis;
D O I
10.1080/1462626048520184
中图分类号
J [艺术];
学科分类号
13 ; 1301 ;
摘要
We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic guidebook, focusing on how conversation analytic principles played a role in the design process. We then discuss how the guidebook project has inspired our continuing work in social, mobile audio spaces. In particular, we describe some as yet unrealized concepts for adaptive audio spaces.
引用
收藏
页码:232 / 238
页数:7
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