Patient satisfaction with health care - Critical outcome or trivial pursuit?

被引:58
|
作者
Kravitz, R [1 ]
机构
[1] Univ Calif Davis, Ctr Hlth Serv Res Primary Care, Davis, CA 95616 USA
关键词
D O I
10.1046/j.1525-1497.1998.00084.x
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
引用
收藏
页码:280 / 282
页数:3
相关论文
共 50 条
  • [1] Patient satisfaction with health careCritical outcome or trivial pursuit?
    Richard Kravitz
    Journal of General Internal Medicine, 1998, 13 : 280 - 282
  • [2] Patient satisfaction: is it a measure for the outcome of care or the process of care?
    Verbeek, J
    JOURNAL OF CLINICAL EPIDEMIOLOGY, 2004, 57 (02) : 217 - 217
  • [3] Critical review of the validity of patient satisfaction questionnaires pertaining to oral health care
    Nair, Rahul
    Ishaque, Sana
    Spencer, Andrew John
    Luzzi, Liana
    Do, Loc Giang
    COMMUNITY DENTISTRY AND ORAL EPIDEMIOLOGY, 2018, 46 (04) : 369 - 375
  • [4] Patient satisfaction as an outcome of individualised nursing care
    Suhonen, Riitta
    Papastavrou, Evridiki
    Efstathiou, Georgios
    Tsangari, Haritini
    Jarosova, Darja
    Leino-Kilpi, Helena
    Patiraki, Elisabeth
    Karlou, Chryssoula
    Balogh, Zoltan
    Merkouris, Anastasios
    SCANDINAVIAN JOURNAL OF CARING SCIENCES, 2012, 26 (02) : 372 - 380
  • [5] Patient satisfaction in home health care
    Abusalem, Said
    Myers, John A.
    Aljeesh, Yousef
    JOURNAL OF CLINICAL NURSING, 2013, 22 (17-18) : 2426 - 2435
  • [6] Patient Satisfaction and Consumer Behavioural Intentions: An Outcome of Service Quality in Health Care Services
    Murti, Arjun
    Deshpande, Aashish
    Srivastava, Namita
    JOURNAL OF HEALTH MANAGEMENT, 2013, 15 (04) : 549 - 577
  • [7] Patient care, satisfaction and service quality in health care
    Senic, Vladimir
    Marinkovic, Veljko
    INTERNATIONAL JOURNAL OF CONSUMER STUDIES, 2013, 37 (03) : 312 - 319
  • [8] In the pursuit of partnership: patient and family engagement in critical care medicine
    Farrier, Christian E.
    Stelfox, Henry T.
    Fiest, Kirsten M.
    CURRENT OPINION IN CRITICAL CARE, 2019, 25 (05) : 505 - 510
  • [9] Patient satisfaction with health care decisions: The satisfaction with decision scale
    HolmesRovner, M
    Kroll, J
    Schmitt, N
    Rovner, DR
    Breer, ML
    Rothert, ML
    Padonu, G
    Talarczyk, G
    MEDICAL DECISION MAKING, 1996, 16 (01) : 58 - 64
  • [10] Interpersonal continuity of care and patient satisfaction: A critical review
    Saultz, JW
    Albedaiwi, W
    ANNALS OF FAMILY MEDICINE, 2004, 2 (05) : 445 - 451