The Future of Retail Operations

被引：54
|
作者：
Caro, Felipe [1 ]
Kok, A. Gurhan [2 ]
Martinez-de-Albeniz, Victor [3 ]
机构：
[1] Univ Calif Los Angeles, Anderson Sch Management, Los Angeles, CA 90095 USA
[2] Koc Univ, Coll Adm Sci & Econ, TR-34450 Sariyer, Turkey
[3] Univ Navarra, IESE Business Sch, Barcelona 08034, Spain
来源：
M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT | 2020年 / 22卷 / 01期
关键词：
e-commerce; omnichannel; analytics; retail externalities; INVENTORY MANAGEMENT; DYNAMIC ASSORTMENT; IMPACT; ONLINE; OPTIMIZATION; SUBSTITUTION; METHODOLOGY; PERFORMANCE; CONSUMERS; SALES;
D O I：
10.1287/msom.2019.0824
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Retailing consists of all the activities associated with the selling of goods to the final consumer. In this article, we review the research on retail operations published in Manufacturing & Service Operations Research (M&SOM) since 1999. We then discuss the current retail landscape and the new research directions it offers, in which M&SOM can play a prominent role.
引用
收藏
页码：47 / 58
页数：12
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