Beyond Cybersecurity Awareness: Antecedents and Satisfaction

Organizations develop technical and procedural measures to protect information systems. Relying only on technical based security solutions is not enough. Organizations must consider technical security solutions along with social, human, and organizational factors. The human element represents the employees (insiders) who use the information systems and other technology resources in their day-to-day operations. ISP awareness is essential to protect organizational information systems. This study adapts the Innovation Diffusion Theory to examine the antecedents of ISP awareness and its impact on the satisfaction with ISP and security practices. A sample of 236 employees in universities in the United States is collected to evaluate the research model. Results indicated that ISP quality, self-efficacy, and technology security awareness significantly impact ISP awareness. The current study presents significant contributions toward understanding the antecedents of ISP awareness and provides a starting point toward including satisfaction aspect in information security behavioral domain.