Global connections: language policies and international call centers

被引：7

作者：

King, Kendall A. ^{[1
]}

机构：

[1] Univ Minnesota, Minneapolis, MN 55455 USA

来源：

LANGUAGE POLICY | 2009年 / 8卷 / 01期

关键词：

D O I：

10.1007/s10993-008-9123-6

中图分类号：

G40 [教育学];

学科分类号：

040101 ; 120403 ;

摘要：

[No abstract available]

引用

页码：1 / 3

页数：3

共 50 条

[1] Global connections: language policies and international call centers
Kendall A. King
[J]. Language Policy, 2009, 8 : 1 - 3
[2] OPTIMIZATION OF OVERFLOW POLICIES IN CALL CENTERS
Koole, G. M.
Nielsen, B. F.
Nielsen, T. B.
[J]. PROBABILITY IN THE ENGINEERING AND INFORMATIONAL SCIENCES, 2015, 29 (03) : 461 - 471
[3] DYNAMIC ROUTING POLICIES FOR MULTISKILL CALL CENTERS
Bhulai, Sandjai
[J]. PROBABILITY IN THE ENGINEERING AND INFORMATIONAL SCIENCES, 2009, 23 (01) : 101 - 119
[4] Language ideology, identity and the commodification of language in the call centers of Pakistan
Rahman, Tariq
[J]. LANGUAGE IN SOCIETY, 2009, 38 (02) : 233 - 258
[5] Global connections: A case for international perspectives
Cavallaro, Nancy
[J]. JOURNAL OF SOIL AND WATER CONSERVATION, 2023, 78 (02) : 50A - 51A
[6] Adaptive threshold policies for multi-channel call centers
Legros, Benjamin
Jouini, Oualid
Koole, Ger
[J]. IIE TRANSACTIONS, 2015, 47 (04) : 414 - 430
[7] Online scheduling policies for multiclass call centers with impatient customers
Jouini, Oualid
Pot, Auke
Koole, Ger
Dallery, Yves
[J]. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2010, 207 (01) : 258 - 268
[8] Scheduling policies to minimize abandonment costs in infomercial call centers
Ansari, Sina
Debo, Laurens
Iravani, Seyed M. R.
[J]. IISE TRANSACTIONS, 2024,
[9] Non-language policies and ESL: Some connections
Moore, Helen
[J]. TESOL QUARTERLY, 2007, 41 (03) : 573 - 583
[10] Global Perspectives on Language Education Policies
Miranda, Norbella
[J]. LANGUAGE POLICY, 2020, 19 (04) : 595 - 597

← 1 2 3 4 5 →