Client satisfaction with community-based services in a pilot cost share-service coordination program

被引：3
|
作者：
Bear, M [1 ]
Sauer, M [1 ]
机构：
[1] Univ Cent Florida, Orlando, FL 32816 USA
来源：
JOURNAL OF APPLIED GERONTOLOGY | 2000年 / 19卷 / 02期
关键词：
D O I：
10.1177/073346480001900207
中图分类号：
R4 [临床医学]; R592 [老年病学];
学科分类号：
1002 ; 100203 ; 100602 ;
摘要：
The purpose of this research was to measure client satisfaction with community-based services (CBS) in a pilot service coordination-shared cost program. Data were collected with telephone surveys from 307 clients. instruments with demonstrated reliability and validity were used to measure satisfaction with each of the following CBS: homemaker, home-delivered meals, personal care, transportation, and handyman and/or chore services. Results indicated that on average, clients were satisfied with each of the CBS they received. Gender income, and level of satisfaction with other CBS were shown to have some influence on satisfaction levels.
引用
收藏
页码：221 / 238
页数：18
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