Pediatric Trainees' Speaking Up About Unprofessional Behavior and Traditional Patient Safety Threats

被引:5
|
作者
Kesselheim, Jennifer C. [1 ]
Shelburne, Julia T. [2 ,8 ]
Bell, Sigall K. [3 ]
Etchegaray, Jason M. [4 ]
Lehmann, Lisa Soleymani [5 ]
Thomas, Eric J. [6 ]
Martinez, William [7 ]
机构
[1] Harvard Med Sch, Boston Childrens Dana Farber Canc & Blood Disorde, Boston, MA 02115 USA
[2] Texas Childrens Hosp, Baylor Coll Med, McGovern Med Sch, Houston, TX 77030 USA
[3] Harvard Med Sch, Beth Israel Deaconess Med Ctr, Boston, MA 02115 USA
[4] RAND Corp, Santa Monica, CA USA
[5] Harvard Med Sch, Natl Ctr Eth Hlth Care, Harvard TH Chan Sch Publ Hlth LS Lehmann, US Dept Vet Affairs, Boston, MA 02115 USA
[6] Univ Texas Hlth Sci Ctr Houston, Univ Texas Houston, Mem Hermann Ctr Healthcare Qual & Safety, McGovern Med Sch, Houston, TX 77030 USA
[7] Vanderbilt Univ, Med Ctr, Div Gen Internal Med, Nashville, TN USA
[8] Texas Childrens Hosp, Baylor Coll Med, Houston, TX 77030 USA
关键词
professionalism; safety; speaking up; trainee;
D O I
10.1016/j.acap.2020.07.014
中图分类号
R72 [儿科学];
学科分类号
100202 ;
摘要
OBJECTIVE: Speaking up is increasingly recognized as essential for patient safety. We aimed to determine pediatric trainees' experiences, attitudes, and anticipated behaviors with speaking up about safety threats including unprofessional behavior. METHODS: Anonymous, cross-sectional survey of 512 pediatric trainees at 2 large US academic children's hospitals that queried experiences, attitudes, barriers and facilitators, and vignette responses for unprofessional behavior and traditional safety threats. RESULTS: Responding trainees (223 of 512, 44%) more commonly observed unprofessional behavior than traditional safety threats (57%, 127 of 223 vs 34%, 75 of 223; P < .001), but reported speaking up about unprofessional behavior less commonly (48%, 27 of 56 vs 79%, 44 of 56; P < .001). Respondents reported feeling less safe speaking up about unprofessional behavior than patient safety concerns (52%, 117 of 223 vs 78%, 173 of 223; P < .001). Respondents were significantly less likely to speaking up to, and use assertive language with, an attending physician in the unprofessional behavior vignette than the traditional safety vignette (10%, 22 of 223 vs 64%, 143 of 223, P < .001 and 12%, 27 of 223 vs 57%, 128 of 223, P < .001, respectively); these differences persisted even among respondents that perceived high potential for patient harm in both vignettes (20%, 16 of 81 vs 69%, 56 of 81, P < .001 and 20%, 16 of 81 vs 69%, 56 of 81, P < .001, respectively). Fear of conflict was the predominant barrier to speaking up about unprofessional behavior and more commonly endorsed for unprofessional behavior than traditional safety threats (67%, 150 of 223 vs 45%, 100 of 223, P < .001). CONCLUSIONS: Findings suggest pediatric trainee reluctance to speak up when presented with unprofessional behavior compared to traditional safety threats and highlight a need to improve elements of the clinical learning environment to support speaking up.
引用
收藏
页码:352 / 357
页数:6
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