Cooperative tools for remote learning

This work describes the development of a prototype CSCW environment for learning called CTELCS with two groupwares that aid in the cooperative work, one synchronous and one asynchronous. The asynchronous groupware has features of an information sharing tool and looks like a FAQ with additional characteristics. The synchronous groupware is a project tool that supports the work in group with chat, video and cooperative resolution of activities. This prototype uses methodological criteria for appropriate use of different kinds of media (text, audio and video), modelling of courses content and, besides, makes an end-to-end assured QoS for session, authentication control and users maintenance.