Requirements elicitation for virtual actors in collaborative learning environments

This paper reports on the elicitation of requirements for Virtual Actors in Collaborative Virtual Learning Environments (CVLEs). The methodological approach followed involves the phased development of a series of learning environments which are observed in use by parents, children and teachers. The focus of study is on the interactivity and social communication issues that arise in the learning situation. The research uses as its case study the work of the Manchester Museum Education Service with children at Key Stage Level 2 (9-11 years old) of the National Curriculum, The particular learning situation is based on senet, an ancient Egyptian board game from the Museum's collection of artefacts from the pyramid builders' town of Kahun. Results are presented of the first phase prototype, a single display groupware system where interactions take place face-to-face in the 'real-world' external to the environment. Results are also presented of the second phase prototype, a multi-user groupware environment in which the users are remotely located and interaction is mainly internal to the environment. The paper discusses how the results from these two phases are being used to establish requirements for a CVLE to be developed in the third phase of research. (C)) 2000 Elsevier Science Ltd. All rights reserved.