The Role of Voice Design Features in Effective Self-Service Technologies

被引：0
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作者：
Wu, Jiayun [1 ]
Lotz, Sherry L. [1 ]
机构：
[1] Univ Arizona, Tucson, AZ 85721 USA
来源：
ADVANCES IN CONSUMER RESEARCH, VOL XXXVI | 2009年 / 36卷
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中图分类号：
F [经济];
学科分类号：
02 ;
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页码：892 / 893
页数：2
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