An empirical investigation of decision-making satisfaction in web-based decision support systems

被引：202
|
作者：
Bharati, P
Chaudhury, A
机构：
[1] Bryant Coll, Smithfield, RI 02917 USA
[2] Univ Massachusetts, Boston, MA 02125 USA
来源：
DECISION SUPPORT SYSTEMS | 2004年 / 37卷 / 02期
关键词：
decision-making satisfaction; web-based decision support system; information quality; system quality; e-commerce; e-business;
D O I：
10.1016/S0167-9236(03)00006-X
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
Web-based information systems are increasingly being used for decision support applications. However, few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that impact decision-making satisfaction in web-based decision support systems. Using structural equation modeling (SEM) approach.. the analysis reveals that information quality and system quality influence decision-making satisfaction, while information presentation does not have an effect on decision-making satisfaction. (C) 2003 Elsevier B.V. All rights reserved.
引用
收藏
页码：187 / 197
页数：11
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