Critical factors effect user satisfaction and impact of ERP system

被引：0
|
作者：
Hsu, Li-Ling [1 ]
Weng, Yu-Te [1 ]
机构：
[1] Natl Kaohsiung First Univ Sci & Technol, Dept Informat Management, 2 Juoyue Rd, Kaohsiung, Taiwan
来源：
PROCEEDINGS OF THE 11TH ANNUAL CONFERENCE OF ASIA PACIFIC DECISION SCIENCES INSTITUTE: INNOVATION & SERVICE EXCELLENCE FOR COMPETITIVE ADVANTAGE IN THE GLOBAL ENVIRONMENT | 2006年
关键词：
enterprise resource planning; innovation of diffusion theory; IS success model; user satisfaction;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Small and medium sized enterprises have been playing a vital part in Taiwan's economic development. Over the recent years, the benefits of ERP systems have appealed to not only large firms, but also small and medium sized firms. However, implementation of ERP systems requires a considerable investment in time, money and resources, especially to SMEs. Its high failure rate can be devastating to SMEs. With user satisfaction as the measurement instrument, this study evaluates the success factors that affect ERP user satisfaction and the impact of ERP success on individuals and organizations. However, implementation of an ERP system always requires considerable investment in time, money and resources. Its high failure rate may also arouse employees' resistance to the adoption of ERP.
引用
收藏
页码：108 / +
页数：2
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