Organizational Climate and Hospital Nurses' Caring Practices: A Mixed-Methods Study

被引:33
|
作者
Roch, Genevieve [1 ,2 ]
Dubois, Carl-Ardy [3 ]
Clarke, Sean P. [4 ]
机构
[1] Univ Laval, Fac Nursing, Quebec City, PQ G1V 0A6, Canada
[2] CHU Quebec Res Ctr, Populat Hlth & Optimal Hlth Practices Res Unit, Quebec City, PQ G1V 0A6, Canada
[3] Univ Montreal, Fac Nursing, Montreal, PQ, Canada
[4] McGill Univ, Ingram Sch Nursing, Montreal, PQ, Canada
基金
加拿大健康研究院;
关键词
organizational climate; work environment; nursing practice; caring; nurse-patient relations; unlicensed assistive personnel; QUALITY-OF-CARE; NURSING-CARE; WORK ENVIRONMENTS; PSYCHOLOGICAL CLIMATE; PATIENT SAFETY; JOB OUTCOMES; HEALTH; PERCEPTIONS; SCALE;
D O I
10.1002/nur.21596
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Organizational climate in healthcare settings influences patient outcomes, but its effect on nursing care delivery remains poorly understood. In this mixed-methods study, nurse surveys (N=292) were combined with a qualitative case study of 15 direct-care registered nurses (RNs), nursing personnel, and managers. Organizational climate explained 11% of the variation in RNs' reported frequency of caring practices. Qualitative data suggested that caring practices were affected by the interplay of organizational climate dimensions with patients and nurses characteristics. Workload intensity and role ambiguity led RNs to leave many caring practices to practical nurses and assistive personnel. Systemic interventions are needed to improve organizational climate and to support RNs' involvement in a full range of caring practices. (c) 2014 Wiley Periodicals, Inc.
引用
收藏
页码:229 / 240
页数:12
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