A checklist for patient safety rounds at the care pathway level

被引:19
|
作者
Wagner, Cordula [1 ,2 ]
Thompson, Caroline A. [3 ,4 ]
Arah, Onyebuchi A. [3 ,5 ]
Groene, Oliver [6 ]
Klazinga, Niek S. [7 ]
Dersarkissian, Maral [3 ]
Sunol, Rosa [8 ,9 ]
机构
[1] Netherlands Inst Hlth Serv Res, NIVEL, Utrecht, Netherlands
[2] Vrije Univ Amsterdam Med Ctr, EMGO Inst Hlth & Care Res, Dept Publ & Occupat Hlth, Amsterdam, Netherlands
[3] Univ Calif Los Angeles, Fielding Sch Publ Hlth, Dept Epidemiol, Los Angeles, CA USA
[4] Palo Alto Med Fdn, Res Inst, Palo Alto, CA 94301 USA
[5] Univ Calif Los Angeles, Ctr Hlth Policy Res, Los Angeles, CA USA
[6] London Sch Hyg & Trop Med, Dept Hlth Serv Res & Policy, London WC1, England
[7] Univ Amsterdam, Acad Med Ctr, Dept Publ Hlth, NL-1105 AZ Amsterdam, Netherlands
[8] Autonomous Univ Barcelona, Avedis Donabedian Univ Inst, Barcelona, Spain
[9] Red Invest Serv Salud Enfermedades Cron REDISSEC, Barcelona, Spain
关键词
quality improvement; quality management; external quality assessment; measurement of quality; surgery; professions; hospital care; QUALITY; CULTURE;
D O I
10.1093/intqhc/mzu019
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
To define a checklist that can be used to assess the performance of a department and evaluate the implementation of quality management (QM) activities across departments or pathways in acute care hospitals. We developed and tested a checklist for the assessment of QM activities at department level in a cross-sectional study using on-site visits by trained external auditors. A sample of 292 hospital departments of 74 acute care hospitals across seven European countries. In every hospital, four departments for the conditions: acute myocardial infarction (AMI), stroke, hip fracture and deliveries participated. Four measures of QM activities were evaluated at care pathway level focusing on specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies and clinical review (CR). Participating departments attained mean values on the various scales between 1.2 and 3.7. The theoretical range was 0-4. Three of the four QM measures are identical for the four conditions, whereas one scale (EBOP) has condition-specific items. Correlations showed that every factor was related, but also distinct, and added to the overall picture of QM at pathway level. The newly developed checklist can be used across various types of departments and pathways in acute care hospitals like AMI, deliveries, stroke and hip fracture. The anticipated users of the checklist are internal (e.g. peers within the hospital and hospital executive board) and external auditors (e.g. healthcare inspectorate, professional or patient organizations).
引用
收藏
页码:36 / 46
页数:11
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