Is Sustainable Mass Customization an Oxymoron? An Empirical Study to Analyze the Environmental Impacts of a MC Business Model

被引:7
|
作者
Pourabdollahian, Golboo [1 ]
Taisch, Marco [1 ]
Piller, Frank T. [2 ]
机构
[1] Politecn Milan, Piazza Leonardo Da Vinci 32, I-20133 Milan, Italy
[2] Rhein Westfal TH Aachen, D-52056 Aachen, Germany
关键词
Mass customization; Sustainability; Business model;
D O I
10.1007/978-3-319-04271-8_26
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
For about two decades, mass customization (MC) is considered as a proper business model for the markets characterized by heterogeneous needs of customers. It can be considered as a win-win strategy that benefits both customers and companies. However, when it comes to environmental impacts of MC, things are less clear and more challenging. This paper aims at investigating how a MC business model performs in terms of environmental sustainability based on an empirical analysis.
引用
收藏
页码:301 / 310
页数:10
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