A development environment for customer-oriented Internet business: eBizBench

An important challenge in the age of Internet business is the proper alignment of customers' needs with the business system. In order to improve an Internet business system according to customers' needs continuously, reuse of design results is of particular importance. This paper proposes a development environment, called eBizBench, which provides support for this alignment and reusability. The eBizBench includes seven functions: (1) project management, (2) customer analysis, (3) value analysis, (4) web design, (5) implementation design, (6) repository management, and (7) repository. The eBizBench can help develop and maintain Internet business systems in a systematic fashion. The repository is useful for the conversion of design results among development environments. A real-life web site is illustrated to demonstrate the usefulness of the eBizBench. (C) 2003 Elsevier Inc. All rights reserved.